Virtual and Face-to-Face Interpreting Services
We offer three types of interpreting: face-to- face, video and over the phone. We will work with you and provide you support and interpretation in any language. We have a team of professional, experienced, and friendly interpreters who have been chosen to work for us due to their outstanding language skills. Their fluency in both the language of their heritage as well as English, mixed with their customer service skills – make them the perfect choice.
Our interpretation services come in 3 packages which have been carefully selected for different industries and specific language level to help you build your business relationships. We will listen to your requirements and select the best package for you.
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We have been using Five Star for interpreting services for over 15years. They have always professional with their service delivery and nothing seems too much trouble for them when we ask to cover urgent bookings. Fantastic family run company and it is a pleasure working with them
Sarah, Bookings Co-ordinator, University Hospital Birmingham
Snap Shot:
Get the message across
You work for NHS, Local Authorities, Schools and Charitable organisations and want to use a face to face interpreter to support your non-English speaking client for an appointment. *Travel charge may apply.
Specialist:
An expert in your field
This package works alongside organisations that need an expert linguist to assist with their language service requirements, ideal for *legal and private sectors. You are in safe hands as our capable linguists culturally assess your working environment to provide a tailored service. With a deep understanding of specific industry terminologies and nuances of your industry our linguists deliver with excellence and are able to deliver advice and guidance to match your needs.
Elevate:
Strengthen relationships
For businesses who work with international delegates. Our fluent and native linguists focus on the spoken word and are also aware of the cultural, social inferences and stylistic linguistic customs. Experience allows them to detect subtle changes and inflections whilst interpreting. This enhances the effectiveness and quality of the interpretation so you can strengthen your relationships allowing you to seek opportunities in new markets.
| Snap Shot | Specialist | Elevate | |
|---|---|---|---|
| Access to online booking portal |  | | |
| Gender specific interpreter | | | |
| Confidentiality, Impartiality and Safeguarding aware | | | |
| Enhanced DBS check | | | |
| Telephone support | | | |
| *Support with reading documents | | | |
| Project Manager | | ||
| Support with training and conferences. | |
